A crisis doesn’t change the need for quality communication, just the timing of it.

Bureaucracy widens relationship gaps. Authenticity reduces relationship gaps.

If you’re in a hurry, by default you are not a good leader.

The greater the influence, the greater the necessity to cultivate patience and humility.

Employees look to leadership for logical behaviors - when logic isn’t found, employees look for it elsewhere.

Here’s a sure fire way leaders can be certain they continue to experience an exodus: respond inappropriately when people leave.

Leadership may truly trust their people, yet if they aren’t engaged and present the end result will be mistrust.

Find those who are headed in the same direction as your goals. Connect with them. Accept their guidance. Pass it on.

The travesty of starting at the bottom turned out be a blessing.

Never lose the ability to truly see your people.

The more rigid leaders become (think micromanagement) the less learning and growing occurs.

The best leaders give.

Authentic leaders separate emotion from action in order to enact a patient response.

Authentic leaders work to become self-aware of their faults and then fill positions on their team with those who can compensate.

Leaders have everything to do with why employees leave or stay.

Without proactive actions leaders allow for unnecessary trials.

Greatness never comes from one person doing all the work. Ever.

The most rewarding aspect of leadership is to create other leaders.

When leaders fail to consistently uphold standards, employees lose motivation to engage.

A symbiotic relationship takes intentional, intense, and sometimes messy work to be successful.